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General News · 15th November 2016
Dial-up customers can expect the residential internet service to be blasted off into the celestial ethers midnight tonight onward.
A business assessment and observation of it’s Dial-up technology indicates it is aging and not well supported by Network Vendors’ attempts to maintain the Corporations’s level of service standards it’s customers are accustomed to.
A level of standards reflected in internet snail speed; refusal to alert clients of service problems; sporadic visits of service vehicles to Cortes; poorly paid off-shore customer service agents, friendly but with little understanding of problems of clients living in western Canada’s remote areas; and, let's not forget the weeks of delayed service last winter caused by damage to phone lines/dial up internet thanks to the careless work of a local contractor.

We are advised to see other TELUS Internet Services available in our area by visiting”.
One wonders if the Corporation has sussed out the difficulties of it’s internet customers living in geographical neighbourhoods out of range of satellite or cell phone signal reception.

Tourist businesses luring unawares clients to our ‘pristine’ environs should not forget to warn them to not rely on their cell phones if they need Emergency Assistance...policing, fire protection, personal injury, search & rescue.

The link - - most generously provided by Telus, goes to a long list of potential internet service providers ‘in your area’ including those using Telus Home Phone service line.
No, not the inactive fibre optic one.

We should be asking - why doesn't Telus use it's fibre optic lines already strung on Cortes and Quadra Islands, to supply residents with high speed broadband internet service?
Maybe this will come about one of these years, but in the meantime?
Rest assured - “TELUS fully understands your frustration”..
Got it? Fully understands.

BUYER BEWARE the fine print,
re -TELUS’ Internet Terms of Services:
Amendments to this Agreement
1. TELUS reserves the right to amend these Service Terms, rates and additional charges, at any time by giving 30 days’ notice. TELUS will notify you of amendments to these Service Terms by posting notice of the amendment at (the "Service Web Site"), or by sending you notice on your monthly bill or email bill notice that the Service Terms have been amended, directing to where the amendment may be consulted. If you have access to the Internet, it is your responsibility to go to the Service Web Site at least every month in order to become aware of any amendments posted on the site, and you agree to consult any amendments notified to you in accordance with the directions received on your monthly bill or email bill notice. You are not obliged to continue using the Services after an amendment to the Service Terms is made; however, in the event you choose not to accept the changes, your sole remedy is to cancel the Services, effective at the end of your current billing period. Your continued use of the Services following any amendment shall be deemed to be your acceptance of the amended Service Terms, waiver of any additional notice requirements and agreement to pay for the Services in accordance with the amended Service Terms.

Nov.22/16 MLA Claire Trevena wants your input
Comment by Wendy on 22nd November 2016
Nov.2/16 News Release
Comment by Wendy on 22nd November 2016
re - part of MP Rachel Blaney's constituency


Comment by Anne Ferguson on 17th November 2016
Thanks, Wendy
re fibre optic broadband service to N.Vanvouver Island
Comment by Wendy on 17th November 2016

2015 press release:
Additional information
Comment by Wendy on 16th November 2016
re - Business customers on Telus Internet Dial-up:
Decommissioning the service will be in stages because of contract agreements made with some clients. It won't be offered to new customers.