Keeping up with technological advances and navigating personal devices can be daunting. For folks who didn’t grow up in a social and school environment where computers and the internet were the norm, it can be especially challenging to know where to look for learning support. Digital literacy shouldn’t be taken for granted.
Fortunately, we’ve found a few options to consider for learning about the basics, from how to use your new smart phone, to understanding how to set up a social media account to stay in touch with friends and family, these digital skills courses and guides can help you to navigate the virtual world with greater ease and confidence.

Digital Citizen from BestBuy//

BestBuy has an online portal called Digital Citizen, where they offer free, virtual courses and guides. Listed below are all of the current options available for courses, and you can learn how to use this website and get started with courses here: How To Get Started https://digitalcitizen.bestbuy.ca/how-to-get-started/

Get To Know Your iPad https://digitalcitizen.bestbuy.ca/courses/get-to-know-your-ipad/

Get To Know Your Tablet https://digitalcitizen.bestbuy.ca/courses/basics-of-android/

Staying Safe Online https://digitalcitizen.bestbuy.ca/courses/online-safety/

Connect with Facebook https://digitalcitizen.bestbuy.ca/courses/facebook/
Your Digital Photo Album: Instagram https://digitalcitizen.bestbuy.ca/courses/instagram/

Using Your iPhone https://digitalcitizen.bestbuy.ca/courses/using-your-iphone/

Pro-Tips: Apple Devices https://digitalcitizen.bestbuy.ca/courses/tips-and-tricks-of-apple-devices/

Introduction To Apps https://digitalcitizen.bestbuy.ca/courses/introduction-to-apps/

Introduction To Social Media https://digitalcitizen.bestbuy.ca/courses/introduction-to-social-media/

Introduction To Smart Assistants https://digitalcitizen.bestbuy.ca/courses/introduction-to-smart-assistants/

Explore With YouTube https://digitalcitizen.bestbuy.ca/courses/explore-with-youtube/

Protect Yourself Against Phone Scams https://digitalcitizen.bestbuy.ca/courses/protect-yourself-against-phone-scams/

There are also a bunch of “How To Guides” for easy reference, from setting up your new phone to navigating YouTube, Instagram and Facebook, in addition to learning how to complete common tasks on your devices. If you’re looking for a read-through guides and references for trouble-shooting particular issues, this is the place to go: https://digitalcitizen.bestbuy.ca/how-to/



These guides are available for the following:

Android devices
Apple devices
Apps
Entertainment
Online Safety
SmartPhone
Windows devices
Tablets

BestBuy is also partnered with Geek Squad, a company that helps people trouble shoot and navigate technology. If you need help beyond what these guides and courses can offer, or if you still need some support with accessing and understand the guides, you can connect with a Geek Squad member here: https://digitalcitizen.bestbuy.ca/get-help/

Gluu Society - Resources

The Gluu Society non-profit organization was founded by Linda Fawcus, who was inspired to create digital learning resources for Seniors by her Mother’s need for support. You can read more of her story here, as well as a TEDx talk she did about technology and aging: https://gluusociety.org/founder-letter/

FREE - Register for Access To The Digital Skills Online Course: https://gluusociety.org/learners/#learner

FREE - Register via Email for 3 Day Challenges: https://gluusociety.org/3-day-challenges/

“Our 3-Day Challenges deliver lessons straight to your inbox, letting you learn at your own pace. New topics from digital security to photo organization, and more will be announced in early November. Make sure to add your email to get notified, even if you’re already on our list!”

FREE - Register via Email for Gluu Guide To Artificial Intelligence https://gluusociety.org/ai-guide/



Tech Support for Better at Home Clients

We offer in-home tech support and can help you with any digital/technical questions – from ipad settings to printer connections, program updates on your desktop, mobile phone apps, fraud prevention and general troubleshooting. Contact Joel at techhelpcortesgmail.com
If you are not a Better at Home client yet and want to sign up, please contact Ester at betterathomecortesgmail.com