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General News · 14th June 2020

June 8, 2020

In keeping with directives and guidance provided by Transport Canada, passengers travelling with BC Ferries will be required to be in possession of a face covering that covers their mouth and nose, and asked to wear this covering in situations when a physical separation of two metres cannot be maintained.

This directive goes into effect on June 15 for routes longer than 30 minutes and applies to all passengers over the age of two, including those passengers travelling in a vehicle.

Passengers will be asked to confirm they have a face covering and are willing to wear it when necessary. If a passenger answers ‘no’, or fails to answer, they will be unable to travel. Customers must bring their own face coverings as BC Ferries will not be supplying them to travellers.

As defined by the Public Health Agency of Canada, a face covering should fit securely to the head with ties or ear loops, be made of at least two layers of tightly woven material fabric (such as cotton or linen) and be large enough to completely and comfortably cover the nose and mouth
without gaping.

BC Ferries will also continue screening all customers for COVID-19 symptoms and restrict travel to any customer that does not meet the screening requirements, as per the federal guidelines.

BC Ferries is dedicated to providing a safe and healthy travel experience for its passengers and employees. For those that need to travel, additional measures have been put in place to keep customers and crew healthy and safe. These preventative measures include support for physical distancing, screening customers on arrival, allowing customers to remain in their vehicles on all decks during the sailing and enhanced cleaning.

As this situation is rapidly evolving, BC Ferries encourages customers to monitor the website for any additional changes to service. For full details on service changes and the measures

BC Ferries is taking in response to COVID-19, visit
Tel (250) 978-1267 Fax (250) 978-1119

Media Contact:
BC Ferries, Media Relations
Victoria: (250) 978-1267
Customer Contact:
Victoria: (250) 386-3431
Toll-free: 1-888-BCFERRY (1-888-223-3779)