General News · 20th February 2015
To help improve service and reduce the number of people who are turned away due to the 8:30am cut off time, we are pleased to announce the following change to lab services:
Effective immediately, all patients who are given lab requisitions will be required to make an appointment for lab work. Please note that your appointment only schedules your day and that you will still be seen on a first come, first serve basis on your appointment lab day.
We ask that all patients with existing requisitions and standing orders contact the Health Centre at 935-6718 to schedule an appointment for their upcoming labwork.
A few other matters:
1) Lab work must go out on time as to not delay the Cortes Connection which is on a fixed schedule. As such, we strongly recommend that you arrive early as some bloodwork requires processing before it is sent out.
2) Patients who drop in without appointments, will only be seen after all patients with appointments have had their labwork done, time permitting.
3) A reminder that patients with requisitions from off island MUST obtain labels from the Health Centre and make an appointment prior to coming in for lab work.
We are confident that these changes will allow us to schedule a manageable number of patients for each lab session and will ensure that every patient who comes in will have their labwork done.
Please call the Health Centre at 250-935-6718, if you have any questions.